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Allowing clients to reschedule and cancel appointments
Allowing clients to reschedule and cancel appointments

How to allow clients to reschedule and cancel appointments in booking widget

Robert Raymund Reserva avatar
Written by Robert Raymund Reserva
Updated over a week ago

"Reschedule and Cancel" button, turning either of these ON will add a button to the bottom of your clients' email and reminder notification and to your client's existing appointment widget that allows your client to reschedule their appointment to a different date/time and/or cancel their appointment.

1. In your Dashboard, hover over the 'Megaphone' icon and click Service Booking.

2. In the Booking Widget page, click the Jump to the drop-down menu and select Reschedule/Cancel.

3. In Booking Widget Configuration, do the following steps:

  • Enable Allow clients to reschedule appointments and choose from the Jump to box.

  • Enable Allow clients to cancel appointments and choose from the Jump to box

4. Click the 'Save' button.

5. When the client logs in as a returning customer. The Reschedule and Cancel button will display in the Booking Widget under Client Existing Appointments.

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